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Frequently Questions

Who is Ticketdoug?

Ticketdoug is a trusted ticket resale service who provides access to good tickets for all types of events. Our marketplace has tickets for over all types of events, including top sports, concerts and theater. Our goal is to create a platform that allows event organizers to seemlessly sell tickets whiles giving event patrons an easy-to-use enjoyable experience buying tickets and having it delivered to them. We are the most experienced ticketing company in Ghana with over 15 years experience in the industry.

Is Ticketdoug Legitimate?

Yes, we are a reliable and trustworthy place to get tickets. We have over 15 years experience, we have served over 500,000 customers who have purchased over 1.2 million tickets. Orders at Ticketdoug are backed by our guarantee which provides peace of mind that your transaction will be secure, your tickets authentic and that your tickets shall arrive on-time to you.

If my event is postponed due to weather, will I get a refund?

No, the tickets you purchased should be valid for the rescheduled date of that event. If the event is completely cancelled, then you will receive a refund per the refund policy stated in our Terms of Use.

What should I do if I have trouble getting in to an event?

Immediately contact us at 0571111111 if you are having trouble accessing your event. We have customer service agents available in the event of an emergency and they will work with you to resolve the issue.